What Our Clients Say
Don't just take our word for it, read what our clients day about us:
"I would like to thank you Martin for the way this has been handled, all in good time and with no issue. I would have no hesitation in recommending your services to anyone in the future. Once again, thank you for a very professional service provided."
"Thank you very much for your help Fiona. We appreciate all you did for us."
"I would like to thank Sam & Fiona for the very professional way that they handled both transactions."
"No problems at all. Brilliant service."
"We had every confidence in Martin. Thank you for making this process so efficient and stress free."
Wills & Probate Department
"I would like to take this opportunity to thank Alan and the Probate Department for the way you handled my late mother's estate. I found everyone I had dealings with to be courteous and very helpful at this stressful time."
"I was very pleased with Mr Gates. He was very helpful, kind and very professional and made me feel at ease."
"I am very well satisfied with the service, support and advice you have given me at this very difficult time. I am very grateful for all you have done."
"Was the service better than expected? - No, I only expect the best and beyond from Alan Gates."
"Very good & considerate service. - Thank You."
We are always delighted to receive compliments and thanks. We are also delighted to receive suggestions as to how we can improve.
If you have a complaint or question, please first approach the person with whom you have been dealing at the office. If that does not satisfy your concern then ask to speak with either the head of department or else with Mr Morrison. We have a formal complaints procedure but usually matters can be settled informally.
If for some reason we are unable to resolve your complaint, you may refer it to The Legal Ombudsman service. Details of that service can be found by clicking here.