What Our Clients Say

Don't just take our word for it, read what our clients day about us:

Property Department

“Thank you for all you did, I really appreciate your patience, re-assurance and fast replies.” – Jun 2020

“Emma was really helpful – my first move so really nervous, Emma was reassuring and always got back to me promptly.” – Aug 2020

“Thank you for dealing with our selling and buying property. It has been a difficult time and everything has turned out well.” – Aug 2020

“Stephen was excellent as always, friendly and knew his stuff. Very efficient and helpful, we would certainly use him again.” - Jul 2020

“Staff are excellent we would highly recommend them.” – Jan 2020

“I was impressed with the speed of service (obviously either side of Covid19). I felt I was known by Emma whenever I rang. A very personal service which goes a long way.” - Jul 2020

“Pleased. Sensible, practical, helpful advice and service. Thank you.” – May 2020

“Excellent all round.” – May 2020

“Generally happy with everything, would use again. “ - Mar 2020

“Thank you to Stephen Morrison for all your patience and understanding. We got there in the end.” - Jan 2020

“Fantastic service. Thank you so much for making it all so smooth and efficient.” - Oct 2019

“Excellent service, we were kept informed throughout the difficulties in the chain.” - Mar 2020

“I was very impressed with the efficiency of service despite being in the middle of a pandemic!”

“I would have no hesitation recommending your services.”

“Thank you for a very professional service.”

“Thank you very much for your help, we appreciate all you did for us.”

Wills & Probate Department

“Found you by internet search, very thorough and professional. Will use you again in the future.” – Jul 2020

“Friendly, straight forward, refreshing change – thank you.” - May 2020

“I have known the firm for some years, and they have acted for me several times, I have complete trust in them and always get a professional service.” - Jan 2020

“The staff are approachable as well as knowledgeable.” - Feb 2020

“Courteous and helpful at such a difficult time”

“Helpful, kind, very professional.”

“Very well satisfied with your service and support.”

“Friendly advice given at such a difficult time, grateful for all you have done.”

“I would like to thank you for the way this has been handled in good time and with no issues.”

General Note

We are always delighted to receive compliments and thanks. We are also delighted to receive suggestions as to how we can improve.

If you have a complaint or question, please first approach the person with whom you have been dealing at the office. If that does not satisfy your concern then ask to speak with either the head of department or else with Mr Morrison. We have a formal complaints procedure but usually matters can be settled informally.

If for some reason we are unable to resolve your complaint, you may refer it to The Legal Ombudsman service. Details of that service can be found by clicking here.