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01209 213646
01872 306287
St Agnes



Family Department

Thank you for representing me.  I had lost all confidence in any solicitors and you and your company have been just brilliant!  Thank you again."

"May I also thank you both for your help and understanding in helping me through this time in my life, once again thank you both very much."

Wills & Probate Department

"Can I take this opportunity to thank you for your attention to this matter and specifically for the thoroughness and sensitivity shown when taking our instructions."

"I would like to take this opportunity to thank Alan and the Probate Department for the way you handled my late mother's estate.  I found everyone I had dealings with to be courteous and very helpful at this stressful time."

"I was very pleased with Mr Gates.  He was very helpful, kind and very professional and made me feel at ease."

"I am very well satisfied with the service, support and advice you have given me at this very difficult time.  I am very grateful for all you have done."

Was the service better than expected? - No, I only expect the best and beyond from Alan Gates"

"Very good & considerate service. - Thank You."

"Following on from an assurance visit by a Court of Protection Officer their report has now been received and reviewed by the Office of the Public Guardian.  With reference to the assurance visit, the visitor has fed back positively on your overall management of your client's case."

"We would like to thank you for caringly guiding us through this process, it made such a difference."

"Thank you for such an excellent professional service from your staff and yourself."

"Thank you for handling this matter so expeditiously and with so little fuss"

"All excellent!!!... will use again, very impressed."

You have been of great service to us and I will certainly recommend you and your company to our friends who remain in Cornwall."

"We recently had the pleasure of using your firm to renew our Wills and take out Powers of Attorney.  In both these processes we were assisted by Diane Meteyard.  We would like to say how kind she was to both of us, explaining the legalities as many times as thought necessary for our slow ageing brains!  We greatly appreciated her care and attention and in fact we shall miss seeing her every few weeks!"

"Both of you were professional and efficient and I would have no hesitation in using either of you again or recommending you to friends and family."

"Thank you so much for your help, support and guidance.  This World would be a far better place if there were more people like you."

"Thank you sincerely for the sympathetic and informative manner in which you dealt with this transaction."

"Thank you once again for sorting out our new Wills for us.  Your diligence and helpfulness is much appreciated."

"I would like to say that you have handled everything very efficiently and I am most grateful, as this was a difficult time for me".

"Thank you for your quick, efficient service".

"I would like to thank you for your kind attention to this matter and compliment you on the professional way it has been handled.  Please pass my thanks to all the staff who have been involved".

"Many thanks for the hard work sorting the estate".

Civil Litigation Department

"I wish to thank you once again for your professional help with our neighbour."

Commercial Property Department

"I just wanted to drop you a line to thank you for you advice and support this week.  I was so impressed.  If I ever need legal advice again I will definitely come back."

"I have been very satisfied with all you and your staff have done and thank you all."

"Thank you and your staff for dealing with my problems so quickly and without fuss."

"I was very impressed with your response and the explanations you have you provided me"

Thank you for your very practical advice"

"Many many thanks for all your help to date.  Brilliant Service.  I shall sleep well."

"Now that our business is concluded we would like to take this opportunity to sincerely thank you for your work on this matter.  Your personal attention to our requirements and endless advice & experience were invaluable."

"Just a brief note to say thank you to you and all your staff for all your help during a difficult time".

Residential Property Department

"I would like to thank you Martin for the way this has been handled, all in good time and with no issue.  I would have no hesitation in recommending your services to anyone in the future.  Once again, thank you for a very professional service provided."

"Thank you very much for your help Fiona.  We appreciate all you did for us"

"I would like to thank Sam & Fiona for the very professional way that they handled both transactions"

"No problems at all.  Brilliant service."

"We had every confidence in Martin.  Thank you for making this process so efficient and stress free."

"Your support has indeed been excellent - we have been very impressed by the way you have kept us both informed of developments and with the courteousness of your receptionist"

"Thank you for your excellent service and for being so helpful."

"I received an excellent service from Thurstan Hoskin Solicitors - Very Impressed"

"Martin has been truly exemplary in the sale of the property and your questionnaire does not reflect on his interpersonal skills.  He is an excellent communicator and highly professional."

"Thank you for all you have done to help me in both selling and buying properties.  I would not hesitate to seek your advice in the future."

"Always excellent service"

"I expected your service to be excellent, that's why I chose Thurstan Hoskin.  Kind regards and many thanks."

"Thank you.  It was a pleasure doing business with Mr Biscombe."

"We were completely satisfied with your work and advice".

It has been a great  pleasure doing business with you. I think everything went very well and  with your help and guidance the purchase was seamless".

"I would like to thank you and all others involved for the quick and professional service you have provided for us."

"Thank you to you, Martin, and your staff for your help and promptness dealing with the sale."

"Very Satisfied with all aspects of your work."

"I have used Thurstan Hoskin Solicitors before and knew that ‘the job’ is done properly & quickly – even better this time.  Thank you Sam for a great service"

"...very happy with the constant updates provided by Martin, who is clearly very personable and professional"

"With this very positive outcome I will not hesitate in recommending you to friends or colleagues in the future"

"Will definitely use you again.  Very impressed."

"Both of you were professional and efficient and I would have no hesitation in using either of you again or recommending you to friends and family."

"You have provided an excellent service once again.  A big thank you for all your help and making the sale and purchase as stress free as possible."

"I would like to thank you for the excellent service you provided and would definitely look forward to using you again should the need arise."

"Very many thanks for looking after us so well"

"Thank you very much for accomplishing the mission so successfully."

"Thank you once again for the excellent service you provided in the sale"

"We would also like to take this opportunity to thank you for the excellent service that you have given us in relation to the sale of our property.  We are so pleased that the sale finally went through and fell that without your expertise in the way that you handled everything we would still have it!"

"Thank you so much for your assistance, patience and tolerance throughout this sale.  It has been a long and difficult process and you have been one of the few people I have encountered who have made it easier".

General Note

We are always delighted to receive compliments and thanks.  We are also delighted to receive suggestions as to how we can improve.

If you have a complaint or question, please first approach the person with whom you have been dealing at the office.  If that does not satisfy your concern then ask to speak with either the head of department or else with Mr Hoskin.  We have a formal complaints procedure but usually matters can be settled informally.

If for some reason we are unable to resolve your complaint, you may refer it to The Legal Ombudsman service.  Details of that service can be found by clicking here.



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Thurstan Hoskin Solicitors, Chynoweth, Chapel Street, Redruth, Cornwall, TR15 2BY
Tel: 01209 213646 - Fax: 01209 210069 -

Principal: Thurstan Hoskin BA
SRA Number:
558629; VAT No 913479414
This firm is regulated by the Solicitors Regulation Authority
Member of Lawyers for Your Business, The Society of Trust & Estate Practitioners